SHIPPING POLICY

PAYMENT OPTIONS

We provide two options: PayPal Express Checkout payments and direct payment by credit card.

MADE TO ORDER

Your item is made especially for you. Please allow from 20 business days for production before dispatch.

READY TO SHIP

Ready-to-ship items are dispatched within 3 business days.

SHIPPING

International delivery takes from 4 weeks after dispatch. Delivery times are estimates and may vary depending on the destination, customs, and the postal carrier.

Please note that shipping is handled by a third-party postal service, and Catzo Club cannot guarantee delivery dates or be responsible for delays caused by the carrier or customs.

In case of delays in shipment, please contact us via e-mail customer_support@catzoclub.com.

CUSTOMS & TAXES

Any customs duties, import taxes, VAT, or other fees charged by your country are the customer’s responsibility.

For full information, please see our Terms & Conditions.