Please allow up to 7-10 days for the item to be created and shipped out.
If you need your order by a certain date, please specify it into the note to the order. If you have any questions, would like to make any customization or need additional pictures, please feel free to send us a message 🐾

Please kindly note that all customized items, even only by size and shape, can't be returned or exchanged unless arrived damaged or defective.

Estimated shipping time by standard mail with tracking number:
Europe: 3-4 weeks
USA: 4-5 weeks
Canada: 4-5 weeks
Australia: 5-6 weeks

Express delivery is available as well. Please contact us to clarify its estimated time